Withdrawal policy
Your Right of Withdrawal
You have the right to withdraw from the contract within fourteen (14) days without providing any reason. The withdrawal period is fourteen (14) days and starts on the day of conclusion of the contract. In order to exercise your right of withdrawal, you must inform us - OneFootball GmbH, Donaustraße 44, 12043 Berlin Germany, email: feedback@onefootball.com) – of your decision to withdraw from this contract by means of an explicit statement (e.g. via regular postal mail or email). You can do so by using the sample withdrawal form as provided below. You may use the attached sample withdrawal form, but this is not mandatory.
Consequences of Withdrawal
If you withdraw from the contract, we will refund all payments which we have received from you, including delivery costs (excluding any additional costs resulting from your opting for a type of delivery other than the cheaper standard delivery offered), immediately and no later than fourteen (14) days after receipt of your notice of withdrawal. For the refund we use the same method of payment that you have used for the original transaction, unless otherwise agreed with you; in no event, we will charge a refund fee.
In case you have asked us to start the service within the withdrawal period, you must pay a reasonable amount corresponding to the share of the services provided until the date of exercising the right of withdrawal in relation to the entire services to be provided as per the contract.
Expiration of the Right of Withdrawal
In the case of a contract for the supply of digital content that is not contained in a tangible medium, the right of withdrawal expires also if we began with the performance of the contract after you (i) have expressly consented to us beginning with the performance of the contract prior to expiry of the withdrawal period, (ii) have acknowledged that by your consent, you would lose the right to withdraw from the contract upon the performance of the contract having commenced, and (iii) we have provided you with confirmation of your consent to immediate performance and your acknowledgement of the expiry of the right of withdrawal as well as the other information required by law in the duplicate or confirmation of our contract on a durable medium.
———————
Withdrawal form
(If you wish to withdraw from the agreement, please complete this form and return it to us.)
To:
OneFootball GmbH, Donaustraße 44, 12043 Berlin Germany,
email: feedback@onefootball.com
I/We (*) hereby withdraw from the contract I/ we (*) concluded for the purchase of the following goods (*)/ the provision of the following services (*):
Ordered on ()/received on (*):
Name of the consumer(s):
Address of the consumer(s):
Date: __________________________
Signature of the consumer(s): _____________________
(*) Delete as applicable.
END OF WITHDRAWAL INFORMATION